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After winning the Crystal Compass Award for outstanding leadership in the franchise industry at this year’s International Franchise Association Convention, which is given out by the IFA’s Women’s Franchise Committee, Wild Birds Unlimited’s chief development officer Paul Pickett sat down for the group’s podcast, “Her Success: The Story of Female Franchise Leaders.” On the podcast, Pickett discusses his background, how he first discovered Wild Birds Unlimited and how he’s been able to overcome challenges in business to successfully drive development for the brand.